Returns & Exchanges
We want you to be obsessed with your new dark fashion, but if something isn't quite right, we offer a 30-day return window for most items in their original, unworn condition. Please note that certain items like intimates and earrings are final sale for hygiene reasons.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the products are protected for transit.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Track
Take your package to the designated carrier location; once we receive and inspect your items, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing